Detail Hasil Pencarian

Judul :
Predicting turnover intentions of Hotel employees: The Influence of Employee Development Human Resource Management Practices and Trust in Organization
Pengarang : Mohamad Abdullah Hemdi, Aizzat Mohd. Nasurdin
Jurnal : Gadjah Mada International Journal of Business 2006, VIII(1)
Tahun : 2006
Summary / Kata Kunci : This study investigates the variables that may be predictive of hotel employees' turnover intentions. The influence of trust in organization as a mediator in the proposed relationship is also examined. A total of 380 operational employees from 5-star rated hotels completed the questionnaires. Hierarchical regression analysis was used to test the relationships hypothesized in the model. Most of the hypotheses were supported. It is suggested that to enhance employees' trust in organization and subsequently to reduce turnover intentions, hotels need to continue to provide training and development programs to their employees, conduct fair and formal appraisal system, and provide ample and clear career advancement to their employees. Limitations and suggestions for future studies are forwarded. ,

Key words: performance appraisal; training and development; career advancement trust; turnover intentions
File : tidak tersedia untuk didownload
    (tidak ada sitasi)
1.   A, M.Nasurdin, Procedural justice, perceived organizational support, organizational commitment, and organizational citizenship behavior among hotel employees., 2001
2.   A. C.Bluedorn, A unified model of turnover from organizations., 1982
3.   A. K.Mishra, Organizational responses to crisis: The centrality of trust., 1996
4.   A. M.Nasurdin, T. Ramayah., The linkage between procedural justice, perceived organizational support, and extra-role citizenship behavior., 2003
5.   A. M.Nasurdin, Z. A Ahmad, S. A.Wafa, The effects of procedural justice and perceived organizational support on organizational commitment: The Malaysian experience, 2001
6.   A. M.Nasurdin, Z. A.Ahmad, The effect of procedural justice on organizational commitment in the Malaysian context: Do men and women differ?, 2001
7.   A. M.Saks, The relationship between the amount and hopefulness of entry training and work outcomes., 1996
8.   A. S.Tsui, J. L.Pearce, L. W.Porter, , A. M.Tropoli, Alternative approaches to the employee-organization relationship: Does investment in employees pay off?, 1997
9.   A. W.Gouldner, The norm of reciprocity., 1960
10.   B. M.Meglino, E. C.Ravlin, A. S.DeNisi, A meta-analytic examination of realistic job preview effectiveness: A test of three counter intuitive propositions., 2000
11.   B.Becker, B.Gerhert, The impact of human resource management on organizational performance: Progress and Prospects, 1996
12.   D. A.Kenny, Mediation., 2003
13.   D. G.Allen, L. M.Shore, R. W.Griffeth, The role of perceived organizational support and supportive human resource practices in the turnover process., 2003
14.   D.McAllister, Affect and cognition based trust as foundation for interpersonal, 1995
15.   E. G.Lambert, N. L.Hogan, S. M.Barton, The impact of job satisfaction on turnover intent: A test of a structural measurement model using a national sample of workers., 2001
16.   E. M.Whitener, Do 'high commitment' human resource practices affect employee commitment? A cross level analysis using hierarchical linear modeling., 2001
17.   G. R.Ferris, W. A.Hochwarter, M. R.Buckley, G.Harrel-Cook, D. D.Frink, Human resources management: Some new directions., 1999
18.   H.Tan, C. S.Tan, Toward the differentiation of trust in supervisor and trust in organization., 2000
19.   J. B .Arthur, Effects of human resource systems on manufacturing performance and turnover, 1994
20.   J. E.Delery, D. H.Doty, Modes of theorizing in strategic human resource management: Tests of universalistic, contingency, and configurational performance predictions., 1996
21.   J. E.Mathieu, D. M.Zajac, A review of meta-analysis of the antecedents, correlates, and consequences of organizational commitment., 1990
22.   J. E.Newman, Predicting absenteeism and turnover: A field comparison of Fishbein's model and traditional job attitude measures., 1974
23.   J. G.Williams, The importance of HR practices and workplace trust in achieving superior performance: A study of public sector organizations, 2003
24.   J. L.Price, Reflections on the determinants of voluntary turnover., 2001
25.   J. L.Price, C. W.Mueller, A causal model of turnover for nurses, 1981
26.   J. L.Price, C. W.Mueller, Absenteeism and Turnover Among Hospital Employees., 1986
27.   J. T.Delaney, M. A.Huselid, The impact of human resource management practices on perceptions of organizational performance, 1996
28.   J.A.Parnell, W. R.Crandall, Propensity of participative decision-making, job satisfaction, organizational commitment, organizational citizenship behavior, and intentions to leave among Egyptian managers., 2003
29.   J.Cohen, P.Cohen, Applied Multiple Correlations Analysis for the Behavioral Sciences., 1975
30.   J.Connell, N.Ferres, T.Travaglione, Engendering trust in manager-subordinate relationships: Predictors and outcomes., 2003
31.   J.Cotton, J.Tuttle, Employee turnover: A meta-analysis and review with implication for research., 1986
32.   Jr. J. F.Hair, R. E.Anderson, R. L.Tatham, W. C.Black, Multivariate Data Analysis, 1998
33.   K. T.Dirks, D. L.Ferrin, The role of trust in organizational settings., 2001
34.   K. T.Dirks, D. L.Ferrin, Trust in leadership: Meta-Analysis findings and implications for research and practice., 2002
35.   K.Bijlsma, P.Koopman, Introduction: Trust within organizations, 2003
36.   L.Lum, J.Kervin, K.Clark, F.Reid, W.Sirola, Explaining nursing turnover intent: Job satisfaction, pay satisfaction, or organizational commitment., 1998
37.   M. A.Hemdi, An exploratory study on motivational preferences of Malaysian hotel, 1996
38.   M. A.Hemdi, M. A.Nasurdin, T.Ramayah, Motivational preferences of hotel employees: Implications for managers., 2003
39.   M. A.Huselid, The impact of human resource management practices on turnover,, 1995
40.   M. A.Konovsky, R.Cropanzano, Perceived fairness of employee drug testing as a predictor of employee attitudes and job performance, 1991
41.   M. Fishbein, Reading in Attitude Theory and Measurement, 1967
42.   M. T.Rousseau, S. B.Sitkin, S. B.Burt, C.Camerer, Not so different after all: Across-discipline view of trust., 1998
43.   M.Fishbein, Attitude and the prediction of behavior., 1967
44.   M.Fishbein, Ajzen, I., Belief, Attitude, Intention, and Behavior: An Introduc. tion to Theory and Research, 1975
45.   M.Igbaria, J.Iivari, H.Maragahh, Why do individuals use computer, 1995
46.   M.Konovsky, D.Pugh, Citizenship behavior and social exchange., 1994
47.   M.Schnake, M. P.Dumler, Predictors of propensity to turnover in the construction industry., 2000
48.   M.Tecepi, A. L.Barlett, The hospitality culture profile: A measure of individual values, organizational culture, and person-organization fit as predictors of job satisfaction and behavioral intentions, 2002
49.   Mor Barak, M.E, J.A.Nissly, A.Levin, Antecedents to retention and turnover among child welfare, social work, and other human service employees: What can we learn from past research? A review and meta-analysis., 2001
50.   N.Martins, A model of managing trust, 2002
51.   P. M., Podsakoff, D. M.Organ, Self-reports in organizational research: Problems and prospects., 1986
52.   P. M.Blau, Exchange and Power in Social Life, 1964
53.   P. M.Podsakoff, S. B.MacKenzie, , R. H.Moorman, R.Fetter, Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors, 1990
54.   P. R.Dittmer, Dimensions of the Hospitality Industry, 2002
55.   P. W.Hom, R. W.Griffeth, Employee Turnover, 1995
56.   P. W.Hom, R. W.Griffeth, Structural equation modeling test of a turnover theory: Cross-sectional and longitudinal analyses, 1991
57.   P.Songan, A. E.Abang Othman, C.Jerry, Factors of career development opportunities associated with organizational commitment in the hotel industry., 2003
58.   R. C.Mayer, Davis, J. H., F. D.Schoorman, An integrative model of organizational trust., 1995
59.   R. C.Mayer, J. H.Davis, The effect of performance appraisal system on trust for management: A field quasi-experiment, 1999
60.   R. F.Ghiselli, J. M.LaLopa, B.Bai, Job satisfaction, life satisfaction and turnover intent among food-service managers, 2001
61.   R. H.Woods, Managing Hospitality Human Resources, 1997
62.   R. J.Burke, L. A.Divinagracia, E.Malino, Training and development activities and career success among Filipino managerial women., 1998
63.   R. M. Kramer , T. R. Tyler, Trust in Organizations: Frontiers of Theory and Research., 1996
64.   R. M.Baron, D. A.Kenny, The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical consideration, 1986
65.   R. M.Kramer, T. R.Tyler, Trust in Organization: Frontiers of Theory and Research., 1996
66.   R. P.Steel, N. K.Ovalle, The elusive relationship between perceived employment opportunity and turnover behavior, 1984
67.   R. T.Foley, US Lodging Industry: The Next Ten Years., 1996
68.   R. T.Mowday, L. W.Porter, R. M.Steers, Employee-Organization Linkages: The Psychology of Commitment, Absenteeism, and Turnover, 1982
69.   R. W.Griffeth, P. W.Horn, S.Geatner, A meta-analysis of antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the next millennium., 2000
70.   R.Folger, M. A.Konovsky, Effects of procedural and distributive justice on reactions to pay raise decisions., 1989
71.   R.Folger, R.Cropanzano, Organizational Justice and Human Resources Management, 1998
72.   S. E,Jackson, R. S.Schuler, Managing Human Resource, 2003
73.   S. J.Wayne, L. M.Shore, R. C.Liden, Perceived organizational support and leader-member exchange: A social exchange perspective, 1997
74.   S. L.Robinson, D. M.Rousseau, Violating the psychological contract: not the exception but the norm., 1994
75.   S. W.Kim, Behavioral commitment among the automobile workers in South Korea., 1999
76.   T. G.Brashear, C.Manolis, C. M.Brooks, The effects of control, trust, and, 2005
77.   T.Agarwala, Innovative human resource practices and organizational commitment: An empirical investigation, 2003
78.   T.Hinkin, B.Tracey, The cost of turnover: Putting the price learning curve., 2000
79.   T.Lam, A.Lo, J.Chan, New employees' turnover intentions and organizational commitment in the Honk Kong hotel industry., 2002
80.   U.Sekaran, Research Methodsfor Business: A Skill-Building Approach., 2000
81.   W. H.Mobley, Employee Turnover: Causes, Consequences, and Control, 1982
82.   Y. T.Wong, C. S.Wong, H. Y.Ngo, Loyalty to supervisor and trust in supervisor of workers in Chinese joint ventures: A test of two competing models., 2002
Inherent UGM
Gedung Pusat UGM
Lt 3 Sayap Utara
Telp. (0274) 564416